Encore Mastermind Terms & Conditions
Oct 29, 2026

1. The agreement
By checking the box and completing your purchase, you agree to these terms. Please read them before you buy, because every sale is final.

This agreement is between you ("you," "Client") and [ASH MCDONALD MENTORING LEGAL ENTITY NAME] ("we," "us," "Company"), delivering the Encore Mastermind ("Encore," "the Program") with Ash McDonald and Delia Monk as co-mentors.
If you have questions before purchasing, email ash@ashmcdonaldmentoring.com first. Once you buy, these terms apply in full.

2. What's included
Encore runs for 11 months, from January 11, 2027 through December 11, 2027. Your purchase includes:
Studio Sessions: 2 live group calls per month, held every other Monday at 8am PT / 11am ET / 5pm CET
Your Setlist: a personalized 2027 roadmap built from your onboarding answers
Open Mic: 4 quarterly live challenges
Backstage Pass: Voxer access to Ash, Delia, and the group, Monday through Friday, for the length of the Program
The Encore Tour (retreat plan only): a luxury retreat in Q1 2027 (see Section 5)
Group size is capped at 11 participants.

Calls and recordings. Live calls are recorded and shared with the group when possible. Missed calls aren't refunded, credited, or made up individually. We may reschedule a call for illness, emergencies, or holidays and will give as much notice as we can.

Voxer.
Voxer is for support, not emergencies. We respond during business hours, Monday through Friday, within a reasonable time. Voxer access ends when the Program ends.

Changes to the Program. We may adjust call dates, formats, platforms, or content to serve the group, as long as the overall value of the Program stays substantially the same.

3. Investment and payment
You're agreeing to the full investment for the option you choose, whether you pay monthly or up front.

Options:
Mastermind (no retreat)
$797/month x 14 months =
$11,158
Pay in full- $10,500

Mastermind + retreat
$997/month x 14 months = $13,958
$13,500

The payment plan runs 14 months, longer than the 11-month Program. This is a convenience to spread out the cost. You agree to make all 14 payments, including the payments that come due after the Program ends on December 11, 2027.

Automatic billing. By choosing the monthly plan, you authorize us to charge your payment method automatically each month until all 14 payments are made. Keep your card details current in thrivecart.
Failed payments. If a payment fails, we'll notify you and retry the charge. If a payment is more than [7] days late, we may pause your access to calls, Voxer, and recordings until your account is current. Pausing access doesn't pause or reduce what you owe.
Chargebacks. You agree to contact us at ash@ashmcdonaldmentoring.com to resolve any billing issue before disputing a charge with your bank.

Filing a chargeback for a purchase made under these terms is a breach of this agreement, and we may remove your access and pursue the remaining balance, plus any fees we incur collecting it.
Switching options. You can upgrade from the no-retreat option to the retreat option before January 1st, 2027, subject to space. You can't downgrade from the retreat option to the no-retreat option.

4. No refunds, no cancellations
All sales are final. Encore is a limited-capacity program with 11 seats. When you buy, you're holding a spot that's closed to someone else, and we plan the Program, the retreat, and our calendars around your commitment.

No refunds will be given for any reason, in whole or in part.

You can't cancel your enrollment or your payment plan once you've purchased.

Not attending calls, not using Voxer, not completing your roadmap, or deciding the Program isn't for you doesn't release you from payment.

Not attending the retreat doesn't entitle you to a refund, credit, or reduction of your payments.

Transfers. Your seat is personal to you and can't be transferred, sold, or shared without our written approval.

Removal from the Program. If we remove you for breaking the community guidelines in Section 9, no refund is given and any remaining payments are still due.

5. The Encore Tour (retreat)
The retreat applies only if you purchased the Mastermind + retreat option. It's planned for the first week of February 2027 in [MEXICO], for [5] days. Final venue and dates will be confirmed once enrollment closes.

What's included: accommodation, meals, and planned retreat activities.

What's not included: flights and travel to and from the retreat, airport transfers, travel insurance, passports and visas, alcohol and personal purchases, optional add-on activities, and any extra nights you book.

Shared rooms. Room assignments are made by us - all guests will have their own bed in a room by themselves or shared with one other person.

Travel documents and insurance. You're responsible for a valid passport, any entry requirements, and your own travel. We strongly recommend travel insurance that covers trip cancellation and medical care.

Changes to the retreat. We may change the venue, dates, or location if needed for numbers, safety, weather, travel restrictions, or circumstances outside our control. If we change the dates and you can't attend the new dates, you'll receive a credit toward a future retreat / no refund is given.
If we cancel. If we cancel the retreat entirely and don't reschedule, we'll refund the retreat portion of your investment. We aren't responsible for flights or other travel costs you've booked.
Health and participation. Activities may include movement, breathwork, and outdoor excursions. You participate voluntarily, know your own health, and should talk to your doctor if you have any concerns.
Conduct at the retreat. You're responsible for your own behavior, property, and any damage you cause to the venue.

6. Early-bird bonuses
Early-bird bonuses are guaranteed only for purchases completed by 11:59pm CST on November 11, 2026.
The Therapeutic Soundcheck: 2 private 60-minute calls with Ash McDonald
The Messaging Remix: 6 recorded Loom audits of your copy by Delia Monk
Bonuses must be used between January 11, 2027 and December 11, 2027. Unused calls or audits expire when the Program ends and have no cash value. Private calls need at least [24] hours' notice to reschedule; a missed call without notice counts as used. Each audit covers one piece of copy, such as one sales page, one email, or one funnel page.

7. Coaching, not therapy
Ash McDonald is a trained therapist, but Encore, including the 1:1 calls with Ash, is business coaching and mentorship, not therapy, counseling, or mental health treatment. No therapist-client relationship is created. Encore isn't a substitute for professional medical, mental health, legal, or financial advice. If you're in crisis, contact emergency services or a licensed provider.

8. No guaranteed results
Your results depend on your effort, your business, and many factors outside our control. We don't guarantee any specific income, revenue, launch result, or outcome. Testimonials reflect individual experiences and aren't typical or promised results. You're responsible for your own decisions and actions.

9. Community guidelines and confidentiality
Treat the mentors and group with respect. Harassment, discrimination, or hostile behavior isn't tolerated.
What's shared in the group stays in the group. Don't share other members' names, stories, businesses, or recordings outside the Program.
Don't pitch, sell to, or recruit other members without their invitation.
Don't record calls or Voxer messages yourself.
We may remove anyone who breaks these guidelines, with no refund and with remaining payments still due.

10. Intellectual property
All Program materials, recordings, frameworks, and content belong to the Company, Ash McDonald, or Delia Monk. They're for your personal use only. You may not copy, share, resell, or teach them. Your own business, ideas, and copy stay yours.
Recordings. By joining, you consent to being recorded on group calls. Recordings are shared only with Program members.

11. Limitation of liability
To the fullest extent allowed by law, our total liability to you for any claim related to Encore is limited to the amount you've paid us. We aren't liable for indirect, incidental, or consequential damages, including lost profits. You release us from claims related to your participation in the retreat, except where caused by our gross negligence
.
12. General
Circumstances outside our control. We aren't responsible for delays or changes caused by events outside our reasonable control, such as illness, natural disasters, travel restrictions, or platform outages.
Governing law. These terms are governed by the laws of Colorado. Any dispute will be handled in Colorado.
Entire agreement. These terms, together with your checkout page, are the full agreement between us. If any part is found unenforceable, the rest still applies.

12. Contact
Questions go to ash@ashmcdonaldmentoring.com.